If you read the google reviews you will notice I'm not the only person with this complaint.Īfter years of being a customer of Shortcuts I feel that I've been treated appallingly. I believe that this is because they know that if they offered rolling contracts they wouldn't have any customers.
SHOTCUT PRICING UPGRADE
They tie you into long contracts and conveniently don't mention that when you upgrade to a new feature the contract starts again.
SHOTCUT PRICING FULL
There is no option to use the full features of the software remotely which is really hard if you run a business with multiple locations (I cant be in two places at once). They don't even have a good client retention report that is easily accessible, which we consider our most important KPI. The reporting feature is useless and makes it impossible to know how your business is performing. Shortcuts is an out of date and overly expensive salon software which doesn't have the capabilities that it advertises. And isn't that what a true business partner is all about. One that cannot be purchased but only forged through years of dealing with each other. That in itself is priceless.įor this, I can truly say that I will be a client forever. Any question, big or small, is treated as a priority to them. Whenever I call the Helpdesk, they always remember who I am and give me the best undivided attention, always.
Shortcuts treats you like a true business partner. I make it a point to only deal with vendors that I can actually have a business relationship with and not just be a number on a sales call list. To this day, Shortcuts still operates in that manner. The CEO!! Like who does that?! I am one to ask many questions, and they were all answered with ease and confidence. The initial online presentation was even conducted by the sales rep and the CEO at that time. But what made Shortcuts stand out from the rest was there personal one on one approach. I came from using a paperbook for years, and knew that I needed to be in the NOW with a digital software program. It is scary enough as it is opening a salon, let alone looking for a software scheduling program. I have been with Shortcuts since the inception of my salon 9 years ago. iOS and Android apps are also available.Ī vendor that is there for you every step of the way. Perpetual licenses and subscription pricing are offered. Other modules include employee management, inventory management, payroll, commissions and a point of sale application.
The booth-rental module is useful for businesses that exhibit at events, and client management tools let users record and store customer information.Ĭlient loyalty programs, gift-card management, email marketing and reporting tools are also available. Clients can schedule appointments online using an appointment-booking module.
SHOTCUT PRICING FOR MAC
On-premise deployments are also available for Mac and Windows operating systems.Īppointment management tools allow users to book and view upcoming appointments on a configurable calendar.
It is suitable for single locations and large chains and offers tools for appointment scheduling, customer relationship management, marketing and more. Shortcuts is a cloud-based software suite that offers groups of modules configured for salons, barbershops, spas and schools.
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